FAQ's

Webuyanygold.com recommends Royal Mail Special Delivery.

On the day of receipt, the items will be verified. Once you have accepted our offer payment will be made immediately via your chosen payment method.

We recommend using kitchen scales, as these generally give an accurate weight. If you have no scales available, you can post and specify unknown weight. We will then weigh the items on our professional calibrated jewellery scales.

If any item you send is non gold you will be notified and we will arrange to have the items returned to you. There is a charge of £6.50 for this service.

All non gold items, not including stones can be returned to you at your request, there is a £6.50 charge for this.